The right of withdrawal

INSTRUCTIONS ON THE EXERCISE OF THE CONSUMER RIGHT OF WITHDRAWAL

1. The right of withdrawal from the contract
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period shall expire 14 days from the date on which you or a third party designated by you, with the exception of the carrier, accept(s) the last part or piece of goods which consisted of multiple parts (pieces).

When exercising the right of withdrawal, please inform us of your decision to withdraw from this contract by a clear statement - letter sent by post to Mineral Pharmacy, s.r.o., Prostredni Nova Ves 95, 507 81 Lazne Belohrad, Czech Republic. For this purpose, you can use the sample withdrawal form that we have sent you or print yours - see the sample below.

The withdrawal period is maintained if you send a notice of exercise of the right of withdrawal before the withdrawal period expires (send us the withdrawal notice at the latest on the last day of that legal period)

2. Consequences of withdrawal
- After the withdrawal from the contract, we will refund you all the payments you made in connection with the conclusion of the contract, in particular, the purchase price, including the delivery costs. This does not apply to additional costs if you choose a different delivery method than the cheapest normal delivery method we offer.

- The payments will be refunded without undue delay no later than 14 days from the date of receipt of your notice of withdrawal from this contract. The refund will be made in the same way you used for making your payment, unless you explicitly agree to another payment method, without charging any additional charges.

- The payment for the purchased goods will be refunded only after the goods are returned to our address or upon submission of a document proving the return of the goods, whichever comes first.

- The goods can be sent back or brought to our address no later than 14 days after the date of exercise of the right of withdrawal from the contract. The deadline is considered to be met if you send the goods back before the 14-day period.

- You bear the direct return costs.

- Information on the liability of the consumer for damage to the returned goods: "You are liable only for any diminution in the value of the goods as a result of handling them in another way that is necessary to determine the nature, characteristics, and functionality of the goods."

WITHDRAWAL FORM

I hereby declare to the Seller Mineral Pharmacy, s.r.o., Prostredni Nova Ves 95, 507 81 Lazne Belohrad, Czech Republic, that I am withdrawing from the contract

- invoice number: ........................................................................
- for the goods: .....................................................................
- the date of acceptance: .....................................................................
- name and surname of the consumer: ...........................................
- address of the consumer: ............................................................
- signature of the consumer: ............................................................
- date: .................................................................................

 

 

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